They are 62% female and nearly 40% Black, Indigenous, or people of color. All virtual care, including mental health and specialty care, is available on a single platform. Accolade's virtual primary care physicians have achieved a 90% patient satisfaction score. Virtual Blue members can choose an Accolade primary care physician based on criteria such as gender, race, years of experience, and language. In Accolade's Advanced Primary Care model, physicians work with a team of certified health coaches, care coordinators, and nurses who help members pursue health and wellness goals, manage chronic conditions and coordinate specialty and in-person care. As a mission-driven nonprofit health plan, Blue Shield is committed to creating a healthcare system worthy of our family and friends that's sustainably affordable, and Virtual Blue is the latest example of that."Īccessible, integrated care experience that emphasizes doctor-patient relationships to support whole-person care "The access to behavioral health services is especially important as our members cope and overcome the impact of the pandemic on their own lives. "This is health care the way it should be – integrated and accessible care that puts the member and their health at the center," said Tim Lieb, senior vice president at Blue Shield of California. Copays and deductibles will apply when using an in-person provider or a virtual provider outside of Virtual Blue's platform. The benefit plan offers simple online booking for virtual appointments. Integrated mental health care for members ages 4 and older, including access to psychologists, psychiatrists, licensed clinical social workers (LCSW), and marriage and family therapists (MFT) Specialty care that includes 20 specialties Primary care, including pediatrics, family medicine, and internal medicine Key features of Virtual Blue include $0 out-of-pocket cost (no copay, nor deductible charges) for the following virtual care services: The plan, effective April 1, 2023, is now available to be selected by Blue Shield's employer customers as a benefits offering for employees.Ī dedicated care team, right at members' fingertips In addition to virtual care, members can access Blue Shield of California's statewide preferred provider organization (PPO) network for in-person care, plus national BlueCard and global GeoBlue coverage when care is needed outside of California.
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